Airline compensation guides

AJet Flight Delay and Cancellation Compensation

AJet is Turkish Airlines' low-cost arm and a non-EU carrier, so EU261 reaches its departures from Europe but not its flights out of Turkey.

ANA (All Nippon Airways) Flight Delay and Cancellation

ANA is not an EU or UK carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from Tokyo.

Aegean Airlines Flight Delay and Cancellation Compensation

Aegean is Greece's largest carrier and an EU airline, so EU261 covers its flights in both directions — claims run from EUR 250 to EUR 600 each.

Aer Lingus Flight Delay and Cancellation Compensation

Aer Lingus is an Irish carrier and an EU airline, so EU261 covers its flights in both directions — claims run from EUR 250 to EUR 600 per person.

Air Algérie Flight Delay and Cancellation Compensation

Air Algérie is Algeria's flag carrier and not an EU airline. EU261 covers its departures from France and the rest of Europe, but not a departure from Algiers.

Air Astana Flight Delay and Cancellation Compensation

Air Astana is Kazakhstan's flag carrier, so EU261 and UK261 cover its Frankfurt and London departures at the EUR 600 level — but not arrivals from Kazakhstan.

Air Canada Flight Delay and Cancellation Compensation

Air Canada is not an EU or UK carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from Canada.

Air Caraïbes Flight Delay and Cancellation Compensation

Air Caraïbes is a French carrier, so EU261 covers its Caribbean network from Orly in both directions — here is what your disruption is worth.

Air China Flight Delay and Cancellation Compensation

Air China is a Chinese carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Beijing — worth up to EUR 600.

Air Dolomiti Flight Delay and Cancellation Compensation

Air Dolomiti is an Italian Lufthansa Group carrier, so EU261 covers its flights both ways — a delay or cancellation can be worth EUR 250 to EUR 600.

Air Europa Flight Delay and Cancellation Compensation

Air Europa is a Spanish carrier and an EU airline, so EU261 covers Madrid departures and Latin America arrivals alike — up to EUR 600 per person.

Air France Flight Delay and Cancellation Compensation

Air France is a French flag carrier and EU airline, so EU261 covers departures and arrivals alike — claims run from EUR 250 to EUR 600 per person.

Air India Flight Delay and Cancellation Compensation

Air India is an Indian carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from India.

Air Mauritius Flight Delay and Cancellation Compensation

Air Mauritius is a non-EU carrier, so EU261 and UK261 cover its Paris, London and Geneva departures at EUR 600 — but not arrivals from Mauritius.

Air Nostrum Flight Delay and Cancellation Compensation

Air Nostrum flies Iberia's regional network as Iberia Regional, on IB flight numbers and its own Spanish licence. EU261 covers it in both directions.

Air Serbia Flight Delay and Cancellation Compensation

Air Serbia is a non-EU carrier, so EU261 covers only its departures from the EU/EEA and UK261 its UK departures — not flights out of Belgrade.

Air Transat Flight Delay and Cancellation Compensation

Air Transat is a Canadian carrier, so EU261 and UK261 cover only its departures from Europe — worth up to EUR 600 or GBP 520 per passenger.

American Airlines Flight Delay and Cancellation Compensation

American is a US carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from the US — direction decides the claim.

Arkia Flight Delay and Cancellation Compensation

Arkia is an Israeli carrier without an EU licence, so EU261 covers its flights out of Europe but not out of Tel Aviv — where Israel's own law takes over.

Austrian Airlines Flight Delay and Cancellation Compensation

Austrian Airlines is Austria's flag carrier and an EU airline, so EU261 covers Vienna departures and arrivals alike — up to EUR 600 per passenger.

BA CityFlyer Flight Delay and Cancellation Compensation

BA CityFlyer is the British Airways subsidiary at London City, so UK261 governs its departures from the UK and EU261 its departures from Europe.

BA Euroflyer Flight Delay and Cancellation Compensation

BA Euroflyer flies British Airways' Gatwick short-haul routes on its own UK licence. Your ticket, your flight number and your compensation rights are British Airways' throughout.

Binter Canarias Flight Delay and Cancellation Compensation

Binter Canarias flies the Canary Islands network and routes to mainland Spain and West Africa. It is a Spanish EU carrier, so EU261 covers it in both directions.

British Airways Flight Delay and Cancellation Compensation

British Airways is a UK carrier, so UK261 covers its network and EU261 covers departures from the EU — up to GBP 520 or EUR 600 per passenger.

Brussels Airlines Flight Delay and Cancellation Compensation

Brussels Airlines is Belgium's flag carrier and an EU airline, so EU261 covers its flights in both directions — claims run from EUR 250 to EUR 600.

Bulgaria Air Flight Delay and Cancellation Compensation

Bulgaria Air is Bulgaria's flag carrier and an EU airline, so EU261 covers its flights both ways — claims run from EUR 250 to EUR 600 per passenger.

Buzz Flight Delay and Cancellation Compensation

Buzz holds a Polish licence within the Ryanair group, so EU261 covers its flights in both directions even when the ticket says Ryanair.

Cathay Pacific Flight Delay and Cancellation Compensation

Cathay Pacific is a Hong Kong carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Hong Kong.

China Airlines Flight Delay and Cancellation Compensation

China Airlines is a Taiwanese carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Taipei.

China Eastern Flight Delay and Cancellation Compensation

China Eastern is a Chinese carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Shanghai — worth up to EUR 600.

China Southern Flight Delay and Cancellation Compensation

China Southern is a Chinese carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Guangzhou.

Condor Flight Delay and Cancellation Compensation

Condor is a German leisure and long-haul airline and an EU carrier, so EU261 covers its flights in both directions — up to EUR 600 per passenger.

Corendon Airlines Flight Delay and Cancellation Compensation

Corendon flies under Turkish, Dutch and Maltese licences, and which one operated your flight decides whether EU261 reaches it in both directions.

Corsair International Flight Delay and Cancellation

Corsair is a French long-haul carrier, so EU261 covers its Caribbean and Indian Ocean network in both directions — up to EUR 600 per passenger.

Croatia Airlines Flight Delay and Cancellation Compensation

Croatia Airlines is Croatia's flag carrier and an EU airline, so EU261 covers its flights both ways — claims run from EUR 250 to EUR 600 per person.

Cyprus Airways Flight Delay and Cancellation Compensation

Cyprus Airways is a Cypriot carrier based at Larnaca. Its EU licence covers flights home from Beirut, Tel Aviv and Dubai as well as every European departure.

Delta Air Lines Flight Delay and Cancellation Compensation

Delta is a US carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from America — direction decides the claim.

Discover Airlines Flight Delay and Cancellation Compensation

Discover Airlines is a German Lufthansa Group carrier, so EU261 covers its leisure flights both ways — claims run from EUR 250 to EUR 600.

EL AL Flight Delay and Cancellation Compensation

EL AL is an Israeli carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Tel Aviv.

EVA Air Flight Delay and Cancellation Compensation

EVA Air is a Taiwanese carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Taipei — worth up to EUR 600.

Edelweiss Air Flight Delay and Cancellation Compensation

Edelweiss is Swiss, and Switzerland applies EU261 through its air transport agreement with the EU — so the rules and the amounts are the ones you know.

EgyptAir Flight Delay and Cancellation Compensation

EgyptAir is not an EU or UK carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from Cairo.

Emirates Flight Delay and Cancellation Compensation

Emirates is a UAE carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Dubai — worth up to EUR 600.

Enter Air Flight Delay and Cancellation Compensation

Enter Air is a Polish charter airline flying for tour operators. A charter passenger has an EU261 claim against the airline and a separate claim against the operator.

Ethiopian Airlines Flight Delay and Cancellation

Ethiopian Airlines is not an EU or UK carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from Addis Ababa.

Etihad Airways Flight Delay and Cancellation Compensation

Etihad is a UAE carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Abu Dhabi — up to EUR 600.

Eurowings Flight Delay and Cancellation Compensation

Eurowings is a German low-cost airline in the Lufthansa Group, so EU261 covers its flights in both directions — a delay can be worth EUR 250 to EUR 600.

Finnair Flight Delay and Cancellation Compensation

Finnair is Finland's flag carrier and an EU airline, so EU261 covers Helsinki departures and long-haul arrivals alike — up to EUR 600 per person.

French Bee Flight Delay and Cancellation Compensation

French Bee is a French low-cost long-haul airline, so EU261 covers its Orly network in both directions — worth up to EUR 600 per passenger.

Gulf Air Flight Delay and Cancellation Compensation

Gulf Air is Bahrain's national carrier, so EU261 and UK261 cover its departures from Europe — typically EUR 600 or GBP 520 — but not its arrivals.

ITA Airways Flight Delay and Cancellation Compensation

ITA Airways is Italy's flag carrier and an EU airline, so EU261 covers Rome departures and long-haul arrivals alike — up to EUR 600 per passenger.

Iberia Express Flight Delay and Cancellation Compensation

Iberia Express is Spanish-licensed, so EU261 reaches its flights both ways — and its role as a Madrid feeder makes missed connections the claim to check.

Iberia Flight Delay and Cancellation Compensation

Iberia is Spain's flag carrier and an EU airline, so EU261 covers Madrid departures and long-haul arrivals alike — up to EUR 600 per passenger.

Icelandair Flight Delay and Cancellation Compensation

Iceland is an EEA member, so Icelandair sits fully inside EU261 — a delayed, cancelled or oversold flight can be worth EUR 250 to EUR 600.

Israir Flight Delay and Cancellation Compensation

Israir is an Israeli carrier, so EU261 reaches its departures from Europe but not its arrivals — while Israel's own Aviation Services Law covers the flight in both directions.

Japan Airlines Flight Delay and Cancellation Compensation

Japan Airlines is a Japanese carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Tokyo.

Jet2 Flight Delay and Cancellation Compensation

Jet2 is a UK leisure airline, so UK261 covers its British departures and arrivals and EU261 covers its EU departures — worth up to GBP 520 or EUR 600.

JetBlue Flight Delay and Cancellation Compensation

JetBlue is a US carrier, so EU261 and UK261 cover only its departures from Europe — a delayed London or Paris departure can be worth EUR 600.

KLM Flight Delay and Cancellation Compensation

KLM is a Dutch flag carrier and EU airline, so EU261 covers flights out of and into the EU — up to EUR 600 per passenger for long delays.

KM Malta Airlines Flight Delay and Cancellation Compensation

KM Malta Airlines, the successor to Air Malta, is an EU carrier — EU261 covers its network in both directions and UK261 covers its London flights.

Kenya Airways Flight Delay and Cancellation Compensation

Kenya Airways is a non-EU carrier, so EU261 and UK261 cover its Paris, Amsterdam and London departures at EUR 600 — but not arrivals from Nairobi.

Korean Air Flight Delay and Cancellation Compensation

Korean Air is not an EU or UK carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from Seoul.

Kuwait Airways Flight Delay and Cancellation Compensation

Kuwait Airways is a non-EU carrier, so EU261 and UK261 protect its London, Paris and Frankfurt departures — but not flights arriving from Kuwait City.

LATAM Airlines Flight Delay and Cancellation Compensation

LATAM is not an EU or UK carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from South America.

LEVEL Flight Delay and Cancellation Compensation

LEVEL is a Spanish-licensed long-haul carrier in the IAG group, so EU261 covers its flights in both directions — including arrivals from the Americas.

LOT Polish Airlines Flight Delay and Cancellation

LOT is Poland's flag carrier and an EU airline, so EU261 covers Warsaw departures and long-haul arrivals alike — up to EUR 600 per passenger.

Lauda Europe Flight Delay and Cancellation Compensation

Lauda Europe holds a Maltese licence and flies for Ryanair. Malta is an EU state, so EU261 covers its flights in both directions.

Loganair Flight Delay and Cancellation Compensation

Loganair is a UK regional airline, so UK261 covers its Scottish and domestic network and EU261 its EU departures — most claims fall in the GBP 220 band.

Lufthansa City Airlines Flight Delay and Cancellation

Lufthansa City Airlines is Lufthansa's own German-licensed short-haul carrier, flying LH flight numbers from Munich and Frankfurt. EU261 covers it in both directions.

Lufthansa Flight Delay and Cancellation Compensation

Lufthansa is Germany's flag carrier and an EU airline, so EU261 covers its flights in both directions — claims run from EUR 250 to EUR 600.

Luxair Flight Delay and Cancellation Compensation

Luxair is Luxembourg's flag carrier and an EU airline, so EU261 covers its flights both ways — a delay or cancellation can be worth EUR 250 to EUR 600.

Malaysia Airlines Flight Delay and Cancellation Compensation

Malaysia Airlines is a Malaysian carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Kuala Lumpur.

Malta Air Flight Delay and Cancellation Compensation

Malta Air is the Ryanair group's Maltese-licensed carrier, so EU261 reaches its flights both ways — and the claim goes to it, not to Ryanair.

Middle East Airlines Flight Delay and Cancellation

Middle East Airlines is Lebanon's flag carrier, so EU261 and UK261 cover its departures from Europe — mostly EUR 400 — but not arrivals from Beirut.

Norse Atlantic Airways Flight Delay and Cancellation

Norse Atlantic is a Norwegian (EEA) carrier, so EU261 covers its transatlantic flights in both directions — including inbound from the US.

Norwegian Flight Delay and Cancellation Compensation

Norwegian is a Norwegian low-cost carrier and, through the EEA, an EU261 airline — so its flights are covered in both directions, from EUR 250 up.

Olympic Air Flight Delay and Cancellation Compensation

Olympic Air flies the Greek island network for Aegean on turboprops. It is a Greek EU carrier, and a short island route still carries €250 a passenger.

Oman Air Flight Delay and Cancellation Compensation

Oman Air is Oman's national carrier — EU261 and UK261 cover its European departures, usually at the EUR 600 level, but not flights arriving from Muscat.

PLAY Flight Delay and Cancellation Compensation

Iceland is an EEA member, so low-cost carrier PLAY sits fully inside EU261 — a delayed or cancelled flight can be worth EUR 250 to EUR 600.

Pegasus Airlines Flight Delay and Cancellation Compensation

Pegasus is a Turkish low-cost carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Istanbul.

Qantas Flight Delay and Cancellation Compensation

Qantas is an Australian carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals into Europe.

Qatar Airways Flight Delay and Cancellation Compensation

Qatar Airways is a non-EU carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Doha.

Royal Air Maroc Flight Delay and Cancellation Compensation

Royal Air Maroc is not an EU or UK carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from Casablanca.

Royal Jordanian Flight Delay and Cancellation Compensation

Royal Jordanian is Jordan's flag carrier, so EU261 and UK261 cover its European departures — mostly EUR 400 to EUR 600 — but not arrivals from Amman.

Ryanair Flight Delay and Cancellation Compensation

Ryanair is an EU airline, so EU261 covers its flights in both directions — here is what a delay, cancellation or denied boarding is worth.

SAS Flight Delay and Cancellation Compensation

SAS is a Scandinavian carrier and an EU/EEA airline, so EU261 covers its flights in both directions — claims run from EUR 250 to EUR 600 each.

SKY express Flight Delay and Cancellation Compensation

SKY express is a Greek airline and an EU carrier, so EU261 covers its flights both ways — a delay or cancellation can be worth EUR 250 to EUR 600.

SWISS Flight Delay and Cancellation Compensation

Switzerland is not in the EU but applies EU261 by agreement, so a delayed or cancelled SWISS flight can still be worth EUR 250 to EUR 600.

Saudia Flight Delay and Cancellation Compensation

Saudia is a Saudi carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Jeddah or Riyadh.

Singapore Airlines Flight Delay and Cancellation

Singapore Airlines is a non-EU carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Singapore.

Smartwings Flight Delay and Cancellation Compensation

Smartwings is a Czech leisure airline and an EU carrier, so EU261 covers its flights in both directions — a delay can be worth EUR 250 to EUR 600.

SriLankan Airlines Flight Delay and Cancellation

SriLankan Airlines is a Sri Lankan carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Colombo.

SunExpress Flight Delay and Cancellation Compensation

SunExpress is Turkish-licensed, so EU261 covers departures from the EU and UK261 covers UK departures — but not arrivals into Europe.

TAP Air Portugal Flight Delay and Cancellation Compensation

TAP is Portugal's flag carrier and an EU airline, so EU261 covers Lisbon departures and Brazil or Africa arrivals alike — up to EUR 600 each.

TAROM Flight Delay and Cancellation Compensation

TAROM is Romania's flag carrier and an EU airline, so EU261 covers its flights in both directions — claims run from EUR 250 to EUR 600 per passenger.

TUI Airways Flight Delay and Cancellation Compensation

TUI Airways is a UK leisure carrier, so UK261 covers its British departures and arrivals while EU261 covers EU departures — up to GBP 520 or EUR 600.

TUI fly Belgium Flight Delay and Cancellation Compensation

TUI fly Belgium is a Belgian carrier, so EU261 covers its holiday network in both directions — including package-holiday flights.

Thai Airways Flight Delay and Cancellation Compensation

Thai Airways is a Thai carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Bangkok — worth up to EUR 600.

Transavia Flight Delay and Cancellation Compensation

Transavia is the Air France-KLM low-cost airline and an EU carrier, so EU261 covers its flights both ways — worth EUR 250 to EUR 600 per passenger.

Transavia France Flight Delay and Cancellation Compensation

Transavia France is the French airline in the Transavia group, flying TO flight numbers from Paris, Lyon and Nantes. It is an EU carrier, so EU261 covers it both ways.

Tunisair Flight Delay and Cancellation Compensation

Tunisair is Tunisia's flag carrier and not an EU airline. EU261 covers its departures from Europe, while a departure from Tunis falls outside the regulation.

Turkish Airlines Flight Delay and Cancellation Compensation

Turkish Airlines is not an EU carrier, so EU261 covers departures from the EU/EEA but not arrivals from Istanbul — direction decides your claim.

United Airlines Flight Delay and Cancellation Compensation

United is a US carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from America — direction decides your claim.

Uzbekistan Airways Flight Delay and Cancellation

Uzbekistan Airways is a non-EU carrier, so EU261 and UK261 cover its London, Paris and Frankfurt departures at EUR 600 — but not arrivals from Tashkent.

Vietnam Airlines Flight Delay and Cancellation Compensation

Vietnam Airlines is a Vietnamese carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Hanoi or Ho Chi Minh City.

Virgin Atlantic Flight Delay and Cancellation Compensation

Virgin Atlantic is a UK long-haul carrier, so UK261 covers its British departures and arrivals — most claims reach the top GBP 520 or EUR 600 band.

Volotea Flight Delay and Cancellation Compensation

Volotea is a Spanish regional airline and an EU carrier, so EU261 covers its southern European network both ways — worth EUR 250 to EUR 600 each.

Vueling Flight Delay and Cancellation Compensation

Vueling is a Spanish low-cost airline within IAG, so EU261 covers its flights both into and out of the EU — worth EUR 250 to EUR 600 per passenger.

Widerøe Flight Delay and Cancellation Compensation

Norway is an EEA member, so regional carrier Widerøe sits fully inside EU261 — a delayed or cancelled flight can be worth EUR 250 to EUR 600.

Wizz Air Flight Delay and Cancellation Compensation

Wizz Air is a Hungarian low-cost carrier and an EU airline, so EU261 covers its European network in both directions — claims start at EUR 250.

airBaltic Flight Delay and Cancellation Compensation

airBaltic is Latvia's flag carrier and an EU airline, so EU261 covers its flights in both directions — claims run from EUR 250 to EUR 600.

easyJet Flight Delay and Cancellation Compensation

easyJet flies under British, Austrian and Swiss licences — here is how EU261 and UK261 apply to your route and what a delay is worth.

flydubai Flight Delay and Cancellation Compensation

flydubai is a UAE carrier, so EU261 covers its departures from Europe but not its arrivals from Dubai — the direction of travel decides your claim.