Airline compensation guides

ANA Compensation: Delays & Cancellations

ANA is not an EU or UK carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from Tokyo.

Aegean Airlines Compensation: Delays & Cancellations

Aegean is Greece's largest carrier and an EU airline, so EU261 covers its flights in both directions — claims run from EUR 250 to EUR 600 each.

Aer Lingus Compensation: Delays & Cancellations

Aer Lingus is an Irish carrier and an EU airline, so EU261 covers its flights in both directions — claims run from EUR 250 to EUR 600 per person.

Air Astana Compensation: Delays & Cancellations

Air Astana is Kazakhstan's flag carrier, so EU261 and UK261 cover its Frankfurt and London departures at the EUR 600 level — but not arrivals from Kazakhstan.

Air Canada Compensation: Delays & Cancellations

Air Canada is not an EU or UK carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from Canada.

Air Caraïbes Compensation: Delays & Cancellations

Air Caraïbes is a French carrier, so EU261 covers its Caribbean network from Orly in both directions — here is what your disruption is worth.

Air China Compensation: Delays & Cancellations

Air China is a Chinese carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Beijing — worth up to EUR 600.

Air Dolomiti Compensation: Delays & Cancellations

Air Dolomiti is an Italian Lufthansa Group carrier, so EU261 covers its flights both ways — a delay or cancellation can be worth EUR 250 to EUR 600.

Air Europa Compensation: Delays & Cancellations

Air Europa is a Spanish carrier and an EU airline, so EU261 covers Madrid departures and Latin America arrivals alike — up to EUR 600 per person.

Air France Compensation: Delays & Cancellations

Air France is a French flag carrier and EU airline, so EU261 covers departures and arrivals alike — claims run from EUR 250 to EUR 600 per person.

Air India Compensation: Delays & Cancellations

Air India is an Indian carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from India.

Air Mauritius Compensation: Delays & Cancellations

Air Mauritius is a non-EU carrier, so EU261 and UK261 cover its Paris, London and Geneva departures at EUR 600 — but not arrivals from Mauritius.

Air Serbia Compensation: Delays & Cancellations

Air Serbia is a non-EU carrier, so EU261 covers only its departures from the EU/EEA and UK261 its UK departures — not flights out of Belgrade.

Air Transat Compensation: Delays & Cancellations

Air Transat is a Canadian carrier, so EU261 and UK261 cover only its departures from Europe — worth up to EUR 600 or GBP 520 per passenger.

American Airlines Compensation: Delays & Cancellations

American is a US carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from the US — direction decides the claim.

Austrian Airlines Compensation: Delays & Cancellations

Austrian Airlines is Austria's flag carrier and an EU airline, so EU261 covers Vienna departures and arrivals alike — up to EUR 600 per passenger.

British Airways Compensation: Delays & Cancellations

British Airways is a UK carrier, so UK261 covers its network and EU261 covers departures from the EU — up to GBP 520 or EUR 600 per passenger.

Brussels Airlines Compensation: Delays & Cancellations

Brussels Airlines is Belgium's flag carrier and an EU airline, so EU261 covers its flights in both directions — claims run from EUR 250 to EUR 600.

Bulgaria Air Compensation: Delays & Cancellations

Bulgaria Air is Bulgaria's flag carrier and an EU airline, so EU261 covers its flights both ways — claims run from EUR 250 to EUR 600 per passenger.

Cathay Pacific Compensation: Delays & Cancellations

Cathay Pacific is a Hong Kong carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Hong Kong.

China Airlines Compensation: Delays & Cancellations

China Airlines is a Taiwanese carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Taipei.

China Eastern Compensation: Delays & Cancellations

China Eastern is a Chinese carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Shanghai — worth up to EUR 600.

China Southern Compensation: Delays & Cancellations

China Southern is a Chinese carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Guangzhou.

Condor Compensation: Delays & Cancellations

Condor is a German leisure and long-haul airline and an EU carrier, so EU261 covers its flights in both directions — up to EUR 600 per passenger.

Corsair Compensation: Delays & Cancellations

Corsair is a French long-haul carrier, so EU261 covers its Caribbean and Indian Ocean network in both directions — up to EUR 600 per passenger.

Croatia Airlines Compensation: Delays & Cancellations

Croatia Airlines is Croatia's flag carrier and an EU airline, so EU261 covers its flights both ways — claims run from EUR 250 to EUR 600 per person.

Delta Air Lines Compensation: Delays & Cancellations

Delta is a US carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from America — direction decides the claim.

Discover Airlines Compensation: Delays & Cancellations

Discover Airlines is a German Lufthansa Group carrier, so EU261 covers its leisure flights both ways — claims run from EUR 250 to EUR 600.

EL AL Compensation: Delays & Cancellations

EL AL is an Israeli carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Tel Aviv.

EVA Air Compensation: Delays & Cancellations

EVA Air is a Taiwanese carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Taipei — worth up to EUR 600.

EgyptAir Compensation: Delays & Cancellations

EgyptAir is not an EU or UK carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from Cairo.

Emirates Compensation: Delays & Cancellations

Emirates is a UAE carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Dubai — worth up to EUR 600.

Ethiopian Airlines Compensation: Delays & Cancellations

Ethiopian Airlines is not an EU or UK carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from Addis Ababa.

Etihad Airways Compensation: Delays & Cancellations

Etihad is a UAE carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Abu Dhabi — up to EUR 600.

Eurowings Compensation: Delays & Cancellations

Eurowings is a German low-cost airline in the Lufthansa Group, so EU261 covers its flights in both directions — a delay can be worth EUR 250 to EUR 600.

Finnair Compensation: Delays & Cancellations

Finnair is Finland's flag carrier and an EU airline, so EU261 covers Helsinki departures and long-haul arrivals alike — up to EUR 600 per person.

French Bee Compensation: Delays & Cancellations

French Bee is a French low-cost long-haul airline, so EU261 covers its Orly network in both directions — worth up to EUR 600 per passenger.

Gulf Air Compensation: Delays & Cancellations

Gulf Air is Bahrain's national carrier, so EU261 and UK261 cover its departures from Europe — typically EUR 600 or GBP 520 — but not its arrivals.

ITA Airways Compensation: Delays & Cancellations

ITA Airways is Italy's flag carrier and an EU airline, so EU261 covers Rome departures and long-haul arrivals alike — up to EUR 600 per passenger.

Iberia Compensation: Delays & Cancellations

Iberia is Spain's flag carrier and an EU airline, so EU261 covers Madrid departures and long-haul arrivals alike — up to EUR 600 per passenger.

Icelandair Compensation: Delays & Cancellations

Iceland is an EEA member, so Icelandair sits fully inside EU261 — a delayed, cancelled or oversold flight can be worth EUR 250 to EUR 600.

Japan Airlines Compensation: Delays & Cancellations

Japan Airlines is a Japanese carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Tokyo.

Jet2 Compensation: Delays & Cancellations

Jet2 is a UK leisure airline, so UK261 covers its British departures and arrivals and EU261 covers its EU departures — worth up to GBP 520 or EUR 600.

JetBlue Compensation: Delays & Cancellations

JetBlue is a US carrier, so EU261 and UK261 cover only its departures from Europe — a delayed London or Paris departure can be worth EUR 600.

KLM Compensation: Delayed & Cancelled Flights

KLM is a Dutch flag carrier and EU airline, so EU261 covers flights out of and into the EU — up to EUR 600 per passenger for long delays.

KM Malta Airlines Compensation: Delays & Cancellations

KM Malta Airlines, the successor to Air Malta, is an EU carrier — EU261 covers its network in both directions and UK261 covers its London flights.

Kenya Airways Compensation: Delays & Cancellations

Kenya Airways is a non-EU carrier, so EU261 and UK261 cover its Paris, Amsterdam and London departures at EUR 600 — but not arrivals from Nairobi.

Korean Air Compensation: Delays & Cancellations

Korean Air is not an EU or UK carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from Seoul.

Kuwait Airways Compensation: Delays & Cancellations

Kuwait Airways is a non-EU carrier, so EU261 and UK261 protect its London, Paris and Frankfurt departures — but not flights arriving from Kuwait City.

LATAM Airlines Compensation: Delays & Cancellations

LATAM is not an EU or UK carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from South America.

LOT Polish Airlines Compensation: Delays & Cancellations

LOT is Poland's flag carrier and an EU airline, so EU261 covers Warsaw departures and long-haul arrivals alike — up to EUR 600 per passenger.

Loganair Compensation: Delays & Cancellations

Loganair is a UK regional airline, so UK261 covers its Scottish and domestic network and EU261 its EU departures — most claims fall in the GBP 220 band.

Lufthansa Compensation: Delays & Cancellations

Lufthansa is Germany's flag carrier and an EU airline, so EU261 covers its flights in both directions — claims run from EUR 250 to EUR 600.

Luxair Compensation: Delays & Cancellations

Luxair is Luxembourg's flag carrier and an EU airline, so EU261 covers its flights both ways — a delay or cancellation can be worth EUR 250 to EUR 600.

Malaysia Airlines Compensation: Delays & Cancellations

Malaysia Airlines is a Malaysian carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Kuala Lumpur.

Middle East Airlines Compensation: Delays & Cancellations

Middle East Airlines is Lebanon's flag carrier, so EU261 and UK261 cover its departures from Europe — mostly EUR 400 — but not arrivals from Beirut.

Norse Atlantic Compensation: Delays & Cancellations

Norse Atlantic is a Norwegian (EEA) carrier, so EU261 covers its transatlantic flights in both directions — including inbound from the US.

Norwegian Compensation: Delays & Cancellations

Norwegian is a Norwegian low-cost carrier and, through the EEA, an EU261 airline — so its flights are covered in both directions, from EUR 250 up.

Oman Air Compensation: Delays & Cancellations

Oman Air is Oman's national carrier — EU261 and UK261 cover its European departures, usually at the EUR 600 level, but not flights arriving from Muscat.

PLAY Compensation: Delays & Cancellations

Iceland is an EEA member, so low-cost carrier PLAY sits fully inside EU261 — a delayed or cancelled flight can be worth EUR 250 to EUR 600.

Pegasus Airlines Compensation: Delays & Cancellations

Pegasus is a Turkish low-cost carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Istanbul.

Qantas Compensation: Delays & Cancellations

Qantas is an Australian carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals into Europe.

Qatar Airways Compensation: Delays & Cancellations

Qatar Airways is a non-EU carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Doha.

Royal Air Maroc Compensation: Delays & Cancellations

Royal Air Maroc is not an EU or UK carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from Casablanca.

Royal Jordanian Compensation: Delays & Cancellations

Royal Jordanian is Jordan's flag carrier, so EU261 and UK261 cover its European departures — mostly EUR 400 to EUR 600 — but not arrivals from Amman.

Ryanair Compensation: Delays & Cancellations

Ryanair is an EU airline, so EU261 covers its flights in both directions — here is what a delay, cancellation or denied boarding is worth.

SAS Compensation: Delays & Cancellations

SAS is a Scandinavian carrier and an EU/EEA airline, so EU261 covers its flights in both directions — claims run from EUR 250 to EUR 600 each.

SKY express Compensation: Delays & Cancellations

SKY express is a Greek airline and an EU carrier, so EU261 covers its flights both ways — a delay or cancellation can be worth EUR 250 to EUR 600.

SWISS Compensation: Delayed & Cancelled Flights

Switzerland is not in the EU but applies EU261 by agreement, so a delayed or cancelled SWISS flight can still be worth EUR 250 to EUR 600.

Saudia Compensation: Delays & Cancellations

Saudia is a Saudi carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Jeddah or Riyadh.

Singapore Airlines Compensation: Delays & Cancellations

Singapore Airlines is a non-EU carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Singapore.

Smartwings Compensation: Delays & Cancellations

Smartwings is a Czech leisure airline and an EU carrier, so EU261 covers its flights in both directions — a delay can be worth EUR 250 to EUR 600.

SriLankan Airlines Compensation: Delays & Cancellations

SriLankan Airlines is a Sri Lankan carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Colombo.

SunExpress Compensation: Delays & Cancellations

SunExpress is Turkish-licensed, so EU261 covers departures from the EU and UK261 covers UK departures — but not arrivals into Europe.

TAP Air Portugal Compensation: Delays & Cancellations

TAP is Portugal's flag carrier and an EU airline, so EU261 covers Lisbon departures and Brazil or Africa arrivals alike — up to EUR 600 each.

TAROM Compensation: Delays & Cancellations

TAROM is Romania's flag carrier and an EU airline, so EU261 covers its flights in both directions — claims run from EUR 250 to EUR 600 per passenger.

TUI Airways Compensation: Delays & Cancellations

TUI Airways is a UK leisure carrier, so UK261 covers its British departures and arrivals while EU261 covers EU departures — up to GBP 520 or EUR 600.

TUI fly Belgium Compensation: Delays & Cancellations

TUI fly Belgium is a Belgian carrier, so EU261 covers its holiday network in both directions — including package-holiday flights.

Thai Airways Compensation: Delays & Cancellations

Thai Airways is a Thai carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Bangkok — worth up to EUR 600.

Transavia Compensation: Delays & Cancellations

Transavia is the Air France-KLM low-cost airline and an EU carrier, so EU261 covers its flights both ways — worth EUR 250 to EUR 600 per passenger.

Turkish Airlines Compensation: EU261 Claims

Turkish Airlines is not an EU carrier, so EU261 covers departures from the EU/EEA but not arrivals from Istanbul — direction decides your claim.

United Airlines Compensation: Delays & Cancellations

United is a US carrier, so EU261 and UK261 cover its departures from Europe but not its arrivals from America — direction decides your claim.

Uzbekistan Airways Compensation: Delays & Cancellations

Uzbekistan Airways is a non-EU carrier, so EU261 and UK261 cover its London, Paris and Frankfurt departures at EUR 600 — but not arrivals from Tashkent.

Vietnam Airlines Compensation: Delays & Cancellations

Vietnam Airlines is a Vietnamese carrier, so EU261 and UK261 cover only its flights leaving an EU/EEA or UK airport — not arrivals from Hanoi or Ho Chi Minh City.

Virgin Atlantic Compensation: Delays & Cancellations

Virgin Atlantic is a UK long-haul carrier, so UK261 covers its British departures and arrivals — most claims reach the top GBP 520 or EUR 600 band.

Volotea Compensation: Delays & Cancellations

Volotea is a Spanish regional airline and an EU carrier, so EU261 covers its southern European network both ways — worth EUR 250 to EUR 600 each.

Vueling Compensation: Delays & Cancellations

Vueling is a Spanish low-cost airline within IAG, so EU261 covers its flights both into and out of the EU — worth EUR 250 to EUR 600 per passenger.

Widerøe Compensation: Delays & Cancellations

Norway is an EEA member, so regional carrier Widerøe sits fully inside EU261 — a delayed or cancelled flight can be worth EUR 250 to EUR 600.

Wizz Air Compensation: Delays & Cancellations

Wizz Air is a Hungarian low-cost carrier and an EU airline, so EU261 covers its European network in both directions — claims start at EUR 250.

airBaltic Compensation: Delays & Cancellations

airBaltic is Latvia's flag carrier and an EU airline, so EU261 covers its flights in both directions — claims run from EUR 250 to EUR 600.

easyJet Compensation: Delayed & Cancelled Flights

easyJet flies under British, Austrian and Swiss licences — here is how EU261 and UK261 apply to your route and what a delay is worth.

flydubai Compensation: Delays & Cancellations

flydubai is a UAE carrier, so EU261 covers its departures from Europe but not its arrivals from Dubai — the direction of travel decides your claim.