You are reading a site about money and legal rights, so you deserve to know how it's made. These are the rules every page here is written under — and most of them are enforced by our publishing system, not just promised.
Legal statements are sourced from the law itself: Regulation (EC) No 261/2004 and UK261, the Court of Justice’s judgments (linked to their official EUR-Lex full text on our case-law pages), national statutes for limitation periods, and regulators’ own publications. Where a guide relies on sources, they are listed at the end of the page.
Statements about specific flights — delays, cancellations, arrival times — are verified against official flight records before we rely on them, in guides and in claims alike. Statistics we publish are computed from our own tracked data, with the observation window stated next to the number.
Every figure on this site is either fixed by statute (the €250/€400/€600 bands), computed from data we can show, or clearly labelled an estimate. We do not publish invented statistics, fabricated reviews, or success rates we cannot substantiate.
Guides carry a named author and a visible date. Our publishing system refuses to index a page without an accountable author, complete metadata and substantive content — a half-written page never enters search results.
Every guide shows when it was published and when it last changed. Pages that state legal positions are re-checked when the law moves — a new judgment, a changed national rule — and the update date reflects real revision, not cosmetic refreshes.
Our guides explain the law in plain language for orientation. They are general information — the outcome of any individual claim depends on its facts, and our guides say so rather than promising results.
If we got something wrong, tell us at support@flightcompensations.com with “Correction” in the subject. Verified errors are fixed on the page itself and the update date changes; material errors get a note explaining what changed. We’d rather be corrected than be wrong.
Why several of these are enforced, not promised
Our publishing system runs a quality gate before any page can enter search indexes: no accountable author, no summary, thin content or missing metadata means the page stays out. The byline, dates and sources you see on our guides are checked by that system on every page before it ships — a page that broke these rules could not go live.
Questions about this policy, or about who is behind the site? See About us for our company details, or write to support@flightcompensations.com.
