Flight compensation fee: one flat €39
A no win no fee flight compensation service with one difference: the fee is a fixed €39 per passenger rather than a share of what you win. On a €600 claim a 30% commission costs €180. Ours costs €39, and nothing at all if the claim fails.
What is the real flight claim cost?
Most claim services take a percentage, and the percentage is invisible until you win. At 30% a €250 short-haul claim costs €75 and a €600 long-haul claim costs €180 — the same work, priced by your luck rather than by our effort. A fixed fee reverses that: the longer the flight, the more of it you keep.
You can also claim directly with the airline for nothing, and we say so plainly. Airlines refuse a large share of valid first claims, which is where a service earns its keep. But if your airline pays on the first letter, you have lost nothing by asking them yourself.
Sources
- Regulation (EC) No 261/2004 — the regulation itself, in every EU language
- UK Civil Aviation Authority — passenger rights — the UK regulator's own guidance and complaint route
Flight compensation fee: why does one flat €39 leave you more?
Most claim companies take a percentage of your payout. We charge one flat fee, only if we win.
What do percentage-based services charge?
What does FlightCompensations charge?
One flat €39
Which pricing options can you choose?
The core service is all most people need. Two optional extras are available.
Core claim service
Charged only after compensation is successfully recovered — one €39 fee for each passenger we recover for. You keep 100% of the compensation; the fee is a separate fixed service fee, never a percentage.
- No win, no fee
- Full claim handling & follow-ups
- Appeals where there's a basis to proceed
Priority Review
Priority Review — €9 one-time. Move your claim to the front of our internal review queue so our team checks your documents and prepares the next step sooner. This does not improve your legal entitlement, increase the chance of airline approval, or control how quickly the airline responds.
FlightComp+
- Unlimited eligible flight-compensation claims
- No €39 success fee on covered claims
- 2 × €100 hotel booking credits
- Priority internal review
- Future-flight tracking
- Disruption alerts
Covers flight-compensation claims. Expenses, replacement flights and baggage are separate heads of claim and carry their own fixed €39 fee per passenger, for members too.
*On stays of 3+ nights in 5-star hotels of your choice, booked through The Upgrade Concierge.
Renews automatically at €49 for another 12 months unless cancelled. We email you before each renewal, and you can cancel any time from your dashboard — benefits run to the end of the paid term.
Offered after claim approval or payout, and available from your dashboard.
How much do you keep after the fee?
| Scenario | Compensation | Fee | After our fee |
|---|---|---|---|
| Long-haul claim succeeds | €600 | €39 | €561 |
| Short-haul claim succeeds | €250 | €39 | €211 |
| Family of four, long-haul (4 passengers, one claim) | €2,400 | €156 (4 × €39) | €2,244 |
| Claim succeeds with active FlightComp+ | €600 | €0 — waived | €600 |
| Claim doesn't succeed | €0 | €0 | €0 — you pay nothing |
The €39 success fee applies per passenger. Fees are billed separately once compensation arrives — the compensation itself is paid out in full. Compensation figures are estimates until eligibility and airline responsibility are verified. Bank transfer or currency-conversion fees, where applicable, are disclosed before payout.
What else do people ask about pricing?
When exactly is the €39 charged?
Only after the airline has paid. We invoice the fixed fee once the compensation reaches you, never before, and there is no charge of any kind if the claim does not succeed — no admin fee, no withdrawal fee, and nothing for the work already done.
Do I have to enter card details to claim?
No. There is nothing to pay up front and nothing is ever taken from your compensation: you receive it in full, and our fees are invoiced separately only after it is recovered. If the claim doesn't succeed, there is nothing to pay at all. You can also choose to pay the optional Priority Review by card when you select it.
Is the fee ever a percentage?
No. The fee is always a fixed €39 per passenger, whether the compensation is €250 or €600. It is billed separately — you keep 100% of the compensation itself, and a claim covering several passengers simply carries one €39 fee for each of them.
What does the €9 Priority Review actually do?
Priority Review — €9 one-time. Move your claim to the front of our internal review queue so our team checks your documents and prepares the next step sooner. This does not improve your legal entitlement, increase the chance of airline approval, or control how quickly the airline responds. Unless you chose to pay it by card up front, it is billed only if the claim succeeds — and waived entirely if it does not.
Is Priority Review refundable?
If we materially miss our internal review target for your priority claim, our policy provides for a refund or escalation. Where the fee is billed on success, it is simply never charged if the claim fails. Details are stated before you commit.
How does FlightComp+ billing work?
FlightComp+ costs €49 per year. While your membership is active, covered claims pay no €39 success fee — you keep 100% of every compensation recovered. Renewal terms and the renewal date are shown before checkout, and you can cancel renewal from your dashboard.
Do claims from before my membership get the fee waived?
No — membership covers eligible claims submitted while the membership is active. Claims submitted earlier keep the fee terms they were submitted under.
Is there a fee if your claim fails?
No fee unless we succeed. Check your flight in 15 seconds. It's free, and you keep 100% of what you're owed.
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