Does EU261 cover an Enter Air flight delay on a charter?
Enter Air flight delay compensation pays €250 to €600 per passenger under EU261 when you land three or more hours late, even though a tour operator sold the seat. Charter flights count the same as scheduled ones. Enter Air is Polish, and Poland's claim deadline is one year against six in the UK, so write early.
Enter Air is a Polish charter airline. It flies for tour operators rather than selling most seats itself, which is why the name on your ticket is often a travel company.
It holds a Polish operating licence. Poland is an EU state, so Enter Air is an EU carrier and EU261 covers its flights in both directions.
What a delayed flight pays
Amounts are per passenger, not per booking. A delay of 3–4 hours over 3,500 km may be reduced by half under Article 7(2).
Does a charter flight count for compensation?
Yes. EU261 makes no distinction between a scheduled seat and a charter seat. The airline that operated the flight owes the money.
The figure is €250 up to 1,500 km, €400 between 1,500 and 3,500 km, and €600 beyond that:
| Route distance | Compensation per passenger |
|---|---|
| Up to 1,500 km | €250 |
| 1,500 to 3,500 km, where most holiday routes from Poland to Greece, Spain or Egypt fall | €400 |
| Over 3,500 km (€400 if the flight is within the EU) | €600 |
A package holiday can give you a second claim as well, against the tour operator, for the part of the holiday you lost. The two are different claims to different companies, and taking one does not waive the other.
Why does Poland's one-year deadline matter for an Enter Air claim?
National limits range from one year in Poland to six in the United Kingdom. That gap catches people out, because a claim that is still alive in London can be dead in Warsaw.
The reform of EU261 that Parliament approved in July 2026 replaces the national limits with a single nine-month deadline across the EU. It is expected to apply from the second half of 2027. Until it does, the one-year Polish limit stands, so write early rather than late.
How do you claim Enter Air flight delay compensation?
Start with the flight itself. Our free flight check reads the recorded departure and arrival times and tells you which band your Enter Air flight falls in.
A Enter Air compensation claim turns on two things: the arrival time, and the reason the airline gives.
For a late arrival, read the flight delay compensation guide. For a flight that never flew, read the cancellation compensation guide. It covers Enter Air cancellation compensation too. Has the airline said no? The case law summary sets out what the courts make of the usual excuses.
Check what you're owed
What you need to claim
- Your flight number and date
- The airports you flew between
- Roughly how late you arrived
- Your booking reference, if you still have it
No boarding pass? We can usually work from the flight number and date alone.