EgyptAir flight delay and cancellation compensation

EgyptAir flight delay compensation ranges from €250 to €400 per passenger on flights from the EU, or up to £520 from London, depending on distance. You can claim when you land three or more hours late, when EgyptAir cancels with less than 14 days' notice, or when it turns you away from a full flight.

Flights from Egypt into Europe fall outside both EU261 and UK261.

Is an EgyptAir flight from Cairo to Rome covered by EU261?

EgyptAir is Egypt's flag carrier and a Star Alliance member, built around its hub at Cairo, with a European network reaching London, Paris, Rome, Athens and Vienna. As neither an EU nor a UK airline, its coverage attaches to the airport you departed from, not to the aircraft.

• Departing an EU/EEA airport on EgyptAir — EU261 applies, so a Paris, Rome or Athens departure to Cairo is covered.
• Departing a UK airport — UK261, the retained British version, applies.
• Arriving into the EU/EEA or the UK from Egypt — not covered, because EgyptAir is neither an EU nor a UK airline. Inbound flights need an EU airline under EU261, or a UK or EU airline under UK261. A Cairo to Rome flight sits outside both regimes.

Compensation is triggered by arriving at your final destination three or more hours late, a cancellation with under 14 days' notice, or involuntary denied boarding.

How much you could receive

The amount is fixed by route distance, not the fare or cabin. EgyptAir's European routes span a range of distances, so more than one band is in play:

• EUR 250 — 1,500 km or less, such as Cairo to Athens
• EUR 400 — 1,500 to 3,500 km, covering Rome, Vienna and Frankfurt
• EUR 600 — over 3,500 km, reached on the longest routes such as London

UK261 pays GBP 220 / GBP 350 / GBP 520. Article 7(2) lets the airline halve the top figure where a re-routing lands you under four hours late. Each passenger claims separately, whatever the cabin.

When EgyptAir doesn't have to pay

There is no compensation where the cause was an extraordinary circumstance unavoidable even with all reasonable measures — severe weather, air-traffic-control restrictions, airport closures, security alerts or a bird strike. The airline carries the burden of proof, which most passengers miss when a claim is refused in one line: a bare "operational reasons" note is not evidence. A strike by the airline's own crew is generally not extraordinary, whereas third-party strikes such as air-traffic controllers usually are, and routine technical faults from ordinary maintenance remain the airline's responsibility.

How to claim from EgyptAir

Keep the booking reference, boarding passes and any notification of the change, and for a missed connection note your actual arrival time at the final destination, not the first delay. EgyptAir handles claims through its own process and may ask for verification before paying; we run the submission and any appeal, and escalate to the enforcement body or court if a covered claim is wrongly refused.

Is there a fee for an EgyptAir claim?

The eligibility check is free. If we recover your compensation we charge a fixed EUR 39 success fee — the same whether you're owed EUR 250 or EUR 600 — and the airline's payment goes to you. No win, no fee.

How to claim EgyptAir compensation

Start with the flight itself. Our free flight check reads the recorded times for your EgyptAir flight and tells you which band it falls in, in about two minutes.

For the law behind the figure, the flight delay compensation guide covers arrival delays and the cancellation compensation guide covers a flight that never operated. If EgyptAir has already refused you, the case law summary sets out what the courts have said about the usual excuses.