Lauda Europe flight delay and cancellation compensation

Lauda Europe flight delay and cancellation: your rights

You booked Ryanair. You boarded an Airbus in Lauda colours. That surprises people, and it worries some of them, because a claim feels like it needs the right name on it.

It does not. Lauda Europe is part of the Ryanair group, and it holds a Maltese operating licence. Malta is an EU state, so Lauda Europe is an EU airline.

What an EU licence gives you

It covers the flight in both directions. EU261 always covers a departure from an EU or EEA airport, whoever flies it. It covers an arrival into the EU from outside only when an EU airline operates the flight — and Lauda Europe is one.

So a Vienna to Marrakesh flight and the return leg are both covered.

The amounts run from €250 on short routes to €400 in the middle band and €600 on the longest. They are fixed by distance, never by the fare.

I booked Ryanair — why does the aircraft say Lauda?

The Ryanair group runs several airlines. Ryanair DAC in Ireland, Ryanair UK, Buzz in Poland, Malta Air and Lauda Europe all fly under the same booking system and the same low fares.

Send your claim to Ryanair, using the flight number on your boarding pass. Ryanair handles the claim whichever group airline operated the flight, so the different name on the tail costs you nothing.

How to claim Lauda Europe flight delay compensation

Start with the flight itself. Our free flight check reads the recorded departure and arrival times and tells you which band your Lauda Europe flight falls in.

A Lauda Europe compensation claim turns on two things: the arrival time, and the reason the airline gives.

For a late arrival, read the flight delay compensation guide. For a flight that never flew, read the cancellation compensation guide. It covers Lauda Europe cancellation compensation too. Has the airline said no? The case law summary sets out what the courts make of the usual excuses.