Does EU261 cover a Transavia France flight delay both ways?
Transavia France flight delay compensation pays €250, €400 or €600 per passenger, set by distance, when you land three or more hours late. Transavia France holds a French licence, so EU261 covers its flights in both directions, including the flight home from Marrakesh, Tunis or Tel Aviv. A family of four is owed four times the figure.
There are two Transavias. The Dutch one flies HV flight numbers from Amsterdam and Rotterdam. The French one flies TO flight numbers from Paris-Orly, Lyon and Nantes. Both belong to the Air France-KLM group.
Your boarding pass says which one flew you. Start there, because the claim goes to the airline that operated the flight.
What a delayed flight pays
Amounts are per passenger, not per booking. A delay of 3–4 hours over 3,500 km may be reduced by half under Article 7(2).
Why does EU261 cover Transavia France flights from outside Europe?
France is an EU state, so Transavia France holds an EU operating licence. EU261 therefore covers its flights in both directions.
A departure from Orly is covered, as any EU departure would be. So is the flight home from Marrakesh, Tunis or Tel Aviv, because an EU airline operated it. Passengers often assume the inbound leg from outside Europe falls outside the rules. On this airline it does not.
The amounts are €250, €400 and €600, set by distance:
| Route distance | Compensation per passenger |
|---|---|
| Up to 1,500 km | €250 |
| 1,500 to 3,500 km | €400 |
| Over 3,500 km (€400 if the flight is within the EU) | €600 |
Compensation is owed per passenger, so a family of four multiplies the figure.
Which Transavia flew me, and does it matter?
It matters only for the address on your letter. The rights are identical, because both airlines hold EU licences.
Read the flight number on your boarding pass. TO is Transavia France. HV is Transavia Netherlands. Name that flight number, the date and your actual arrival time in the first line of your claim.
How do you start a Transavia France compensation claim?
Start with the flight itself. Our free flight check reads the recorded departure and arrival times and tells you which band your Transavia France flight falls in.
A Transavia France compensation claim turns on two things: the arrival time, and the reason the airline gives.
For a late arrival, read the flight delay compensation guide. For a flight that never flew, read the cancellation compensation guide. It covers Transavia France cancellation compensation too. Has the airline said no? The case law summary sets out what the courts make of the usual excuses.
Check what you're owed
What you need to claim
- Your flight number and date
- The airports you flew between
- Roughly how late you arrived
- Your booking reference, if you still have it
No boarding pass? We can usually work from the flight number and date alone.