Royal Air Maroc flight delay and cancellation compensation

Royal Air Maroc flight delay compensation is commonly €250 or €400 per passenger on routes from Europe, set by distance. You can claim when you land three or more hours late, when the airline cancels with less than 14 days' notice, or when it turns you away from a full flight. Flights from Morocco into Europe fall outside both schemes.

Which Royal Air Maroc flights between Morocco and Europe are covered?

Royal Air Maroc is Morocco's flag carrier, built around its hub at Casablanca, with a European network reaching Paris, Madrid, Rome, Brussels and London. As neither an EU nor a UK airline, its coverage attaches to the airport you departed from, not to the aircraft.

• Departing an EU/EEA airport on Royal Air Maroc — EU261 applies, so a Paris, Madrid or Rome departure to Casablanca is covered.
• Departing a UK airport — UK261, the retained British version, applies.
• Arriving into the EU/EEA or the UK from Morocco — not covered, because Royal Air Maroc is neither an EU nor a UK airline. Inbound flights need an EU airline under EU261, or a UK or EU airline under UK261. A Casablanca to Madrid flight sits outside both regimes.

Compensation is triggered by arriving at your final destination three or more hours late, a cancellation with under 14 days' notice, or involuntary denied boarding.

How much you could receive

The amount is fixed by route distance, not the fare or cabin. Royal Air Maroc's European routes are shorter than most long-haul flying, so the lower and middle bands are common:

• EUR 250 — 1,500 km or less, such as Casablanca to Madrid or Lisbon
• EUR 400 — 1,500 to 3,500 km, covering Paris, Brussels and Rome
• EUR 600 — over 3,500 km, reached only on the longest routes

UK261 pays GBP 220 / GBP 350 / GBP 520. Article 7(2) lets the airline halve the top figure where a re-routing lands you under four hours late. Each passenger claims separately, whatever the cabin.

When Royal Air Maroc doesn't have to pay

There is no compensation where the cause was an extraordinary circumstance unavoidable even with all reasonable measures — severe weather, air-traffic-control restrictions, airport closures, security alerts or a bird strike. The airline carries the burden of proof: a one-line "operational reasons" message is an assertion, not evidence. A strike by the airline's own crew is generally not extraordinary, whereas third-party strikes such as air-traffic controllers or airport handlers usually are, and routine technical faults from ordinary maintenance remain the airline's responsibility.

How to claim from Royal Air Maroc

Keep the booking reference, boarding passes and any notification of the change, and for a missed connection note your actual arrival time at the final destination, not the first delay. Royal Air Maroc handles claims through its own channels and may ask for verification before paying; we run the submission and any appeal, and escalate to the enforcement body or court if a covered claim is wrongly refused.

What does a Royal Air Maroc claim cost?

The eligibility check is free. If we recover your compensation we charge a fixed EUR 39 success fee — the same whether you're owed EUR 250 or EUR 600 — and the airline's payment goes to you. No win, no fee.

How to claim Royal Air Maroc compensation

Start with the flight itself. Our free flight check reads the recorded times for your Royal Air Maroc flight and tells you which band it falls in, in about two minutes.

For the law behind the figure, the flight delay compensation guide covers arrival delays and the cancellation compensation guide covers a flight that never operated. If Royal Air Maroc has already refused you, the case law summary sets out what the courts have said about the usual excuses.