Venice Marco Polo flight delay and cancellation compensation

Venice Marco Polo flight delay and cancellation: your rights

Venice Marco Polo is one of Europe's most seasonal city airports, and its lagoon setting brings fog that closes it more often than most.

Italy is in the EU, so EU261 covers every flight out of Venice Marco Polo. Land three or more hours late at your final destination and the airline owes a fixed sum, set by distance rather than by what you paid.

Which rules apply at Venice Marco Polo

Italy is in the EU, so EU261 covers every departure from Venice Marco Polo, whoever flies it. A non-European airline leaving here is bound on the same terms as a European one.

An arrival into Venice Marco Polo is narrower. It is covered only when an EU or EEA airline operates the flight. A flight in from outside Europe on a non-European airline falls outside the rules, even though it lands in the EU.

The sums are fixed by distance, never by the fare:

• €250 on routes up to 1,500 km
• €400 between 1,500 and 3,500 km
• €600 beyond 3,500 km

A cancellation inside fourteen days pays the same, and so does denied boarding.

When is weather a real defence?

When the airline can prove two things, not one.

The cause has to sit outside its control, and no reasonable step must have been able to avoid the disruption. Fog, storms and volcanic ash all qualify for the first test. The second is where most refusals fall apart, because the letter never mentions it.

If other airlines flew the same route within the hour, that is worth asking about.

What goes wrong at Venice Marco Polo

A late inbound aircraft is the familiar cause of a departure delay that builds through the day. Summer storms across Italy and flow limits elsewhere in European airspace both feature.

Technical faults, crew shortages and the consolidation of thin flights are the airline's own doing, so the money still stands.

How to claim Venice Marco Polo flight delay compensation

Start with the flight itself. Our free flight check reads the recorded departure and arrival times for your flight from Venice Marco Polo and tells you which band it falls in.

Your Venice Marco Polo compensation claim turns on two things: the arrival time, and the reason the airline gives.

For a late arrival, read the flight delay compensation guide. For a flight that never flew, read the cancellation compensation guide. It covers Venice Marco Polo cancellation compensation too. Has the airline said no? The case law summary sets out what the courts make of the usual excuses.