--- title: "Transavia Flight Delay and Cancellation Compensation" url: https://flightcompensations.com/airlines/transavia author: "Jaacov Sonenblick" published: 2026-09-04 updated: 2026-10-06 publisher: FlightCompensations summary: "Transavia is the Air France-KLM low-cost airline and an EU carrier, so EU261 covers its flights both ways — worth EUR 250 to EUR 600 per passenger." --- # Transavia flight delay and cancellation compensation Transavia is the Air France-KLM low-cost airline and an EU carrier, so EU261 covers its flights both ways — worth EUR 250 to EUR 600 per passenger. **Transavia flight delay** and cancellation claims **pay** €250 to €600 per passenger under EU261, or £220 to £520 under UK261. You qualify if you land three or more hours late at your final destination, if Transavia cancels with under 14 days' notice, or if it denies you boarding. Returns from North Africa qualify too. ## Does EU261 cover a Transavia flight delay from Schiphol or Orly? Transavia is the low-cost arm of the Air France-KLM group, operating from **Amsterdam Schiphol** under a Dutch licence and from **Paris-Orly** through its French sister airline. Both entities hold EU operating licences, so Transavia is an **EU carrier** and EU261 reaches both directions: - **Departures from any EU/EEA airport**, whoever operates the flight - **Arrivals into the EU/EEA from outside it**, because the operating carrier is an EU airline — its Moroccan, Tunisian and other North African returns qualify - **Departures from the UK, and arrivals into the UK** on Transavia fall under UK261 Compensation is triggered by arriving at your **final destination three or more hours late**, a **cancellation announced with less than 14 days' notice**, or **denied boarding** on an oversold flight after checking in on time. The figure is fixed by distance, not by what you paid. ## How much you could receive - **EUR 250** — routes of 1,500 km or less, such as Amsterdam to Paris or Rotterdam to Barcelona - **EUR 400** — intra-EU routes over 1,500 km and other routes of 1,500 to 3,500 km, which covers most of the leisure network to Spain, Greece and Morocco - **EUR 600** — the small number of routes beyond 3,500 km UK261 claims use the sterling bands **GBP 220 / GBP 350 / GBP 520**. Each named passenger with a confirmed reservation is paid separately, and the fare type, or whether you bought bags, makes no difference. **Article 7(2)** allows the top figure to be halved where a long-haul re-routing lands under four hours late. ## When Transavia doesn't have to pay There is no compensation where the disruption arose from **extraordinary circumstances** that could not have been avoided even with all reasonable measures — severe weather, ATC flow restrictions, airport closures, security incidents or a bird strike. The **burden of proof lies with the airline**: a bare reference to "operational reasons" or "weather" is not evidence, and should be tested against the conditions actually recorded that day. A strike by Transavia's **own crew is generally not extraordinary**, following EU case law, whereas an ATC strike or a walkout by third-party ground handlers usually is. Routine technical faults found in ordinary maintenance normally remain the airline's risk. ## What does Transavia need from you to pay a claim? Keep the booking reference, boarding passes, the notification message, and receipts for any meals or a hotel you paid for yourself, and note the true arrival time at your destination. Transavia wants claims through its own process and may ask for verification before paying. If a claim is refused without proper substantiation, it can be escalated to the Dutch enforcement body (ILT), to the French DGAC for Orly departures, or pursued in court within the applicable limitation period. ## What it costs The eligibility check is free. If we recover your compensation we charge a **fixed EUR 39 success fee** — the same whether you're owed EUR 250 or EUR 600 — and the airline's payment goes to you. No win, no fee. ## How to claim Transavia compensation Start with the flight itself. Our [free flight check](/claim) reads the recorded times for your Transavia flight and tells you which band it falls in, in about two minutes. For the law behind the figure, the [flight delay compensation guide](/flight-delay-compensation) covers arrival delays and the [cancellation compensation guide](/flight-cancellation-compensation) covers a flight that never operated. If Transavia has already refused you, the [case law summary](/passenger-rights/case-law) sets out what the courts have said about the usual excuses. ## Frequently asked questions ### Does Transavia France or Transavia Netherlands operating my flight change my claim? Not in substance. Both hold EU operating licences, so EU261 applies the same way and the claim is made against whichever entity actually operated the flight. Your booking confirmation shows the operating carrier. ### Transavia gave me a voucher instead of cash. Do I have to accept it? No. Compensation under EU261 and UK261 is payable in money, and a voucher can only be substituted if you agree to it in writing. Accepting one may be treated as settling the claim, so check its real value against the statutory amount first. ### My Transavia flight home from Morocco was delayed. Is that covered? It depends on the direction, and both directions can qualify. A flight departing an EU/EEA airport is always covered, and a flight arriving into the EU/EEA from Morocco is covered because Transavia is an EU carrier. Either way a three-hour-plus arrival delay at your final destination can support a claim. ## Sources - https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A32004R0261 - https://www.caa.co.uk/passengers/resolving-travel-problems/delays-and-cancellations/ - https://curia.europa.eu/juris/liste.jsf?num=C-402/07 - https://curia.europa.eu/juris/liste.jsf?num=C-549/07 - https://curia.europa.eu/juris/liste.jsf?num=C-195/17 - https://curia.europa.eu/juris/liste.jsf?num=C-452/13 Read the full page with the claim check at https://flightcompensations.com/airlines/transavia